Hi!
I'm
Kay
Shamir
Virtual Assistant

I help clients stay organized and efficient with appointment setting, data entry, web design, and tech support while delivering excellent customer service and communication.

Turning Ideas Into Digital Reality

Creative Innovator & Problem Solver

Hi, I'm Kay Shamir Loregas Besin from Cebu City, Philippines. A graduating student of BSIT at CTU-Main with a strong passion for technology, design, and helping businesses operate efficiently.

8+ years in Appointment Setting & Data Entry
6 months of Customer & Technical Support
2 years of Web Design & Coding experience
Tech-savvy and quick to adapt to new tools & trends
Proficient in automation, workflow optimization, and digital tools
Strong problem-solving mindset and detail-oriented

My goal is to combine technical expertise with creative thinking to deliver solutions that help businesses thrive. I value efficiency, precision, and adaptability making sure every project I handle brings real results.

What can I offer

📅

Appointment Setting

8+ years of experience ensuring seamless scheduling and calendar management for busy professionals, eliminating double bookings and missed meetings.

🗓️

Calendar Management

Proven expertise in managing multiple calendars efficiently, keeping clients organized and focused on what truly matters.

📊

Data Entry & Organization

8+ years delivering accurate, fast, and well-structured data entry to maintain clean, reliable, and error-free business records.

📑

MS Office Expertise

Advanced skills in Word, Excel, and PowerPoint to create polished reports, presentations, and data-driven insights that impress clients.

💻

Web Design & Coding

Crafting clean, responsive websites that help small businesses build their online presence and attract more customers.

🤝

Customer Service

Strong background in handling client interactions with professionalism, ensuring a positive experience that builds long-term trust.

🔧

Tech Support

Quickly resolving technical issues and providing simple, effective solutions to keep your business running smoothly.

📧

Email & Inbox Management

Skilled in organizing inboxes, prioritizing important messages, and ensuring no critical communication is ever missed.

📋

Project Coordination

Coordinating tasks, tracking deadlines, and ensuring smooth project execution for both teams and individual clients.

🔍

Online Research

Efficiently gathering accurate data, market insights, and competitor research to support business growth and informed decisions.

👥

CRM Management

Experienced in maintaining customer data and managing pipelines using CRM tools like HubSpot and Salesforce.

💬

Communication Skills

Clear, professional, and proactive communication to ensure every task and update is delivered with full transparency.

💼

And Many More…

A highly adaptable virtual assistant who goes above and beyond to fit your unique business needs.

Your Remote Productivity Partner

Portfolio Showcase

Real examples of how I help businesses streamline their operations

Appointment Setting Assistant

I handle all your scheduling and calendar needs, making sure you never double book or miss a meeting so your day runs smoothly and stress-free.

Advanced Calendar Management

I expertly manage multiple calendars for you, so you stay organized, never miss a beat, and can focus on what matters most.

Data Entry & Organization Suite

I make sure your data is entered quickly, accurately, and organized perfectly so your business records are always clean, reliable, and easy to use.

MS Office Automation

I create polished reports, presentations, and data driven insights with my advanced Word, Excel, and PowerPoint skills making your business look sharp and run smarter.

Web Design & Coding Project

I build clean, responsive websites that help small businesses shine online and connect with more customers.

Customer Service Workflow

I handle every client interaction with warmth and care, making sure everyone feels heard, valued, and supported building trust that lasts.

Tech Support Solutions

With my experience as a Tech Support in Amazon, I resolved technical issues quickly and provided effective solutions to keep businesses running smoothly.

Inbox Management System

I keep inboxes organized, make sure important messages stand out, and never let a critical email slip through the cracks.

Project Coordination Platform

With Notion, I coordinated tasks, tracked deadlines, and ensured smooth project execution for teams and clients.

Online Research Dashboard

I efficiently gather accurate data, market insights, and conduct competitor research to help your business grow.

CRM Management Suite

I keep customer data organized and pipelines moving smoothly using CRM tools like HubSpot and Salesforce.

Professional Communication Tools

I deliver clear, proactive communication so you’re always in the loop every task, every update, every time.

My Journey

A look at how I've grown, learned, and transformed over the years.

2017

Freelance Appointment Setter & Data Entry Specialist

2017 - Present

Started by assisting ph local seafearer with their documents for overseas work, online scheduling, and training certification.

Began as a remote freelancer, mastering client communication and digital organization.

2018

MS Office Enthusiast

2018 - Present

Became highly proficient in Word, Excel, and PowerPoint designing reports, automating spreadsheets, and crafting professional presentations for clients and personal projects.

Developed a passion for mastering Microsoft Office tools, streamlining workflows and creating polished documents.

2023

Technical Support and Customer Service Representative

Helped US-based Amazon customers resolve device issues, troubleshoot technical problems, and provided support for Prime subscription inquiries, ensuring a smooth and positive customer experience.

Provided technical support and customer service for Amazon, assisting US customers with their Amazon devices and Prime subscriptions.

2024

Web Designing and Coding

Dedicated time to mastering web design and coding, enabling me to build responsive websites and digital solutions for clients and personal projects.

Learned web designing and coding to expand my skill set.

2025

Virtual Assistant

I'm about to start working as a virtual assistant and am looking forward to gaining experience, building my skills, and helping clients however I can.

Just beginning my journey as a virtual assistant, eager to learn and grow in this new role.

Hi! I'm Kay Shamir Virtual Assistant